Q. Are your classes approved?
A. Yes, instructors are certified with the American Safety and Health Institute (ASHI), Medic First Aid, Emergency Care Safety Institute (ECSI), American College of Emergency Physicians, and the American Association of Orthopedic Surgeons (AAOS).
Q. What types of classes do you offer?
A. Adult / Infant / Child CPR, CPR-AED for the Community and Workplace, CPR for the Professional Rescuer (BLS), Basic First Aid, Basic Wilderness, Wilderness First Aid, Bloodborne Pathogens (OSHA / HIV), Child and Babysitting Safety, Emergency Oxygen Administration, EMR for Adults (Workplace), Pet First Aid, Advanced Cardiac Life Support (ACLS), Pediatric Advance Life Support (PALS), First Responder, Wilderness First Responder, Wilderness EMT Upgrade. We also offer HIPPA, Domestic Violence, Alzheimer's, and other continuing education classes required by the Agency for Persons with Disabilities (APD).
Q. How long do the classes last?
A. We've seen classes from other agencies last 5+ hours. Our CPR and Basic First Aid classes last only 2-3 hours (depending on the type of class), Bloodborne Pathogen classes last only 1 hour (refresher), and other classes vary depending on the materials being taught. 
Q. Where are your classes held?
A. Class locations depend upon your needs. We hold classes anyplace at anytime. Our focus is to make it convenient for you.
Q. How long do certifications last?
A. CPR certifications last for two (2) years, Basic First certifications last for three (3) years, and Bloodborne Pathogens (OSHA / HIV) last for a period of one year. Other certifications vary depending upon the certification being issued.
Q. Do I have to purchase a textbook for the class?
A. No. Depending on the type of class you purchase books are issued at the time of the class or electronically retrievable after the class. If online classes are purchased, no book is issued due to the class materials being online. 
Q. What hours and days can I schedule a class at my location? 
A. We offer classes Monday - Saturday. Times are dependent upon your schedule since classes are held at your location.
Q. What do I need to bring to the class?
A. Your Smile!!! And paper and something to write with since notes will be given during the class.
Q. How do I register for a class?
A. Call us at (954) 465-0398 to schedule your class.
Q. What methods of payment do you accept for classes?
A. Cash is our preferred payment method, however, we also accept VISA, MasterCard, American Express, and Discover.Companies may pay by check. Personal checks are not accepted. 
Q. Why do I have to prepay for a class?
A. Class have a student limit, we enroll students on a first-come, first-serve basis. If we held spaces for people who didn't pay and reached our maximum, we would have to turn away people who were willing to prepay for a seat in a class. We have also learned, like the airlines, that a non-paying reservation has a 60% higher chance of not showing up, thus wasting a reservation. 
Q. How can I get a copy of my invoice?
A. Ask your instructor and he can arrange through our office to provide you with a copy. 
Q. I missed a class. Do I have to pay to reschedule to join another class?
A. No. We do not believe in double charging you. Just give us a call at (954) 465-0398 to arrange a make-up date.
Q. Can I cancel a class?
A. There is no additional charge if you need to reschedule your class for another date. For individuals, we allow up to a 24 hour notice before your payment becomes non-refundable. However, in other cases, there is a 50% cancellation fee for completing your cancellation. This is due to our policy about no-show students who take up space for someone who pays (i.e. a corporation who has a student they wish to add and are unable to due to your space being filled.)
Q. Where are you located?
A. Emergency Care Training Academy has it's offices in Fort Lauderdale, Florida.
Q. Are you an accredited organziation?
A. Yes. Our curriculum is provided through the American Safety and Health Institute (ASHI), Medic First Aid, Emergency Care Safety Institute (ECSI), American College of Emergency Physicians, and the American Association of Orthopedic Surgeons (AAOS).
Q. How many students have you trained?
A. Our instructors have worked in the Health and Safety field for over 20 years, therefore, the number of students that have been taught can not be counted due to the large number of students served. 
Q. What is your teaching philosophy?
A. From the beginning, Emergency Care Training Academy built its teaching philosophy from a student's perspective and not the teacher's perspective. Our approach is extremely thorough, but we also make sure that we reach each student in the most efficient manner. We focus on addressing all three learning styles (visual, auditory, and kinestic).